Refund & Returns Policy


General Questions

What is your company?

ArtDogs LLC is an art retailer and creator. Many of our artwork products are created on-demand by our specially selected manufacturers. Therefore many of our policies and procedures come from their "Refund and Returns Policy." We work within their outlines. Below are the policies:

ArtDogs LLC:

Non-Transferable

Artdogs LLC does have some non-returnable items:

Gift Cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. You will consult with us and then we will arbitrate with the manufacturer.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is inspected, we will send you an email to notify you of the approval or rejection of your refund. With most inspections an emailed photo is sufficient, however, sometimes a physical inspection is required. In such instances, you will need to ship and shipping costs will be delegated to you.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Gift Refunds

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@artdogs.co

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Shipping Returns

To return your product, you should mail your product to: 5 Bent Tree Lane, Towanda, IL 61776.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Clothing Manufactures' Policies:

How do you handle issues regarding a product when they arise?

Let’s face it, we are not going to be perfect all of the time. While we do have a 4 step process, an incorrectly sewn product or an item with a print flaw may be shipped. Also, there is a number of things that can go arise:

  1. A product is received with a small mechanical error: like a flaw in a pair of leggings.
  2. A product is received with a large mechanical flaw that prevents wearing.
  3. A product is received with a large print flaw.
  4. A wholesale order is received with multiple print flaws.
  5. An order with tracking is appearing to be stuck during transit.
  6. An order without tracking (international) is appearing to be stuck in transit.
  7. An order has been returned due to an address error.
  8. An order was damaged in transit.
  9. The wrong item was shipped to me.

If you have an issue with the order that you placed, please refer to our resolution steps. In most cases, we will reprint the order. However, depending on your specific case, their original item(s) may need to be returned, or we may need to wait on a case opened with the postal service.

How do you handle issues regarding a product when they arise?

If you receive a product that has a mechanical issue that affects the use of it (for example a hole in a leg seam), please follow these steps to report it to us:

  1. Take a few good quality pictures that clearly illustrate the problem. If the problem is related to sizing, try to place a tape measure on the garment to show the the problem.
  2. Email us at info@artdogs.co
  3. In the subject title, please put the order number so we can easily look up your information and order.
  4. We will confirm we received your email and will try to be back in touch in 48 hours. If your matter is urgent, please call us!

We may ask you for more information or pictures if the submitted photos are not clear enough. We take quality matters very seriously and sometimes it can take a bit longer to review a problem if it is more complicated. We will work with you to find a solution that is appropriate to your specific issue. Possible resolutions include reprinting the order, crediting the order, providing a credit to have the garment fixed at your local tailor, or in rare cases, refunding the order.

What is the refund/return policy?

Custom printed orders are non-refundable. If there is an issue with your order we will be happy to work with you to come to a solution. Please refer to our terms and conditions to see if the issue falls into our allowable range. Since all of our items are handmade, there may be variations between or even within an order

Items purchased from the Artist Stores are in most cases not returnable. This is due to the fact that the Artist has been paid a commission on the purchased item.

Items are not returnable due to sizing issues. Since all garments are printed and made-to-order, we cannot replace/remake a garment that was not ordered in the correct size. Please choose the correct size by referring to our measurement charts.

In order to resolve cases, we must be contacted within a reasonable amount of time from the product shipping date. For any issue regarding an order, we must be contacted within 10 days of the ship date for Canadian and US orders or within 15 days for international orders or we may not be able to help resolve the issue.

If there is an error with your order or if there are any changes you wish to make after your order has been placed, we require that you contact us within 8hrs of the order being placed or by the following business day if the order was placed over the weekend.

In an effort to reduce the impact of returned products, we reserve the right to donate or recycle any returned or undelivered items as deemed appropriate by its sole discretion.

When contacting us with an issue, please be sure to include photos for our reference. You may contact us with your pictures and comments.

Email: info@artdogs.co

All returns are handled on a case-by-case basis. In most cases, we do not cover the shipping cost of a returned item. Returns must be received within 30 days.

Orders are refundable when:

  1. Artdogs LLC is unable to produce part or all of your order due to a limitation of our manufacturers' equipment.
  2. You request a change or cancellation to the order and the order has not started production.
  3. We may hold an order due to an artwork concern. In this case, it is usually best to refund the order so the artist can redo the artwork and remake the order. Artdogs LLC does not check for artwork quality before printing! It is up to the artist to upload the correct dpi and quality for printing. In some cases, usually with wholesale orders, if we do recognize a major quality concern like pixelated artwork, we will get in touch with the customer and hold the order from further processing. Is not guaranteed though that we will catch and hold your order! Please make sure you are comfortable with your artwork quality before ordering, especially on larger orders. If we do hold your order, only the pieces that have not entered production will qualify for a refund.

When are orders not refundable?

Orders are NOT refundable for reasons including the following:

  1. The wrong size is ordered.
  2. The artwork was not of good quality and printed pixelated or incorrectly.
  3. A package was lost (in this case, we usually reprint and reship the order).
  4. There are small variations within a wholesale order. This is normal due to our processes.
  5. An item was damaged in transit.


Return & Refund Policy

Made-to-Order Items

All products are made to order, which means we do not accept returns or exchanges for buyer’s remorse, incorrect sizing, or change of mind. Please review product details and sizing charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, we’ll make it right.

Please contact us within 7 days of delivery with:

  • Your order number

  • A description of the issue

  • Clear photos showing the problem

Once approved, we will offer a replacement or refund at no additional cost.

Lost Packages

If your order is lost in transit, please reach out to us. We’ll work with the shipping carrier to investigate and, if necessary, send a replacement.

Incorrect Address or Unclaimed Packages

If an order is returned due to an incorrect or incomplete address provided by the customer, or if it is unclaimed, the customer is responsible for reshipping costs.

Exchanges

We do not offer traditional exchanges. If there is an issue with your order, please contact us and we will help resolve it.

Refund Processing

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Order Changes & Cancellations

Orders can only be modified or canceled within a short window after purchase (typically within 12–24 hours). After production begins, changes are no longer possible.


Frequently Asked Questions

Are Capri Leggings Still in Style in 2026?

Capri leggings continue to remain a popular choice for casual and streetwear fashion because they offer comfort, flexibility, and easy styling for different seasons. Many people pair them with oversized tees, lightweight cardigans, or statement accessories to create relaxed yet stylish outfits that work for everyday wear.

Brands focused on artistic and sustainable fashion are helping keep this trend relevant. ArtDogs combines wearable art with eco-conscious production, creating comfortable apparel that reflects individuality and creativity. Ethically made clothing with unique designs continues to attract shoppers looking for fashion that feels both expressive and responsible.

What Are the Long Scarves Called?

Long scarves are commonly referred to as oblong scarves or wrap scarves because of their elongated rectangular shape. They are versatile accessories often worn draped over the shoulders, wrapped around the neck, or styled loosely for a layered streetwear-inspired appearance during cooler weather.

Fashion lovers often choose long scarves because they combine comfort with artistic expression. ArtDogs offers silk scarves designed with original artwork, transforming accessories into wearable art pieces. Sustainably made fashion accessories continue gaining popularity among shoppers who value quality craftsmanship, individuality, and environmentally conscious production practices.

What Body Type Looks Best in a Cardigan?

Cardigans can flatter nearly every body shape because they create soft lines and add balance to an outfit. Longer cardigans often complement curvier figures, while cropped styles can highlight the waistline for petite or athletic body types. Choosing lightweight fabrics also helps create a comfortable and polished layered look.

Streetwear brands focused on comfort and inclusivity make cardigans easier to style for diverse fashion preferences. ArtDogs embraces individuality through artistic apparel and ethical manufacturing practices. Clothing designed with relaxed fits and thoughtful craftsmanship allows people of all body types to express themselves confidently and comfortably.

What Body Type Looks Best in Capri Pants?

Capri pants tend to work especially well for people who want a balanced, casual silhouette with breathable comfort. Slim-fit styles often flatter athletic and petite frames, while relaxed or straight-leg designs can provide a comfortable option for curvier body types when paired with longer tops or layered pieces.

Modern streetwear trends encourage personal expression rather than strict fashion rules. ArtDogs promotes inclusive fashion that celebrates individuality through comfortable art-inspired apparel and accessories. Ethically produced clothing with versatile styling options helps people feel confident while supporting sustainable and fair manufacturing practices in the fashion industry.

What Brand Is the Best Quality T-Shirt?

The best quality T-shirts are typically made from soft cotton, durable stitching, and responsibly sourced materials that maintain their shape over time. Many shoppers also value brands that combine comfort with artistic design, making everyday basics feel more unique and expressive without sacrificing durability.

ArtDogs stands out by offering eco-friendly cotton T-shirts inspired by original artwork and streetwear culture. Their products are made with fair wages, regular work hours, and sweatshop-free practices. Customers who appreciate wearable art and sustainable fashion often look for brands that prioritize both craftsmanship and environmental responsibility.

What Is a Square Silk Scarf Called?

A square silk scarf is commonly known as a neck scarf or simply a silk square. These scarves are popular because they can be styled in many ways, including around the neck, tied to handbags, or worn as head accessories to add elegance and personality to an outfit.

Art-inspired silk scarves have become especially appealing to shoppers looking for statement accessories with creative value. ArtDogs designs silk scarves that transform original artwork into wearable fashion pieces. Sustainable production methods and locally sourced materials also appeal to customers seeking stylish accessories with ethical and environmental awareness.

What Is a Woman’s Long Scarf Called?

A woman’s long scarf is often referred to as a wrap scarf, shawl scarf, or oblong scarf, depending on the material and styling purpose. These scarves are commonly used for layering during cooler weather while adding texture, movement, and personality to casual or artistic outfits.

Many fashion brands now focus on accessories that combine creativity with sustainability. ArtDogs creates wearable art pieces, including silk scarves designed with original artistic concepts. Their ethical manufacturing approach and eco-conscious sourcing practices attract people who appreciate fashion that feels expressive, comfortable, and responsibly produced.

What Are Considered Lounge Pants?

Lounge pants are relaxed-fitting bottoms designed for comfort while relaxing at home, traveling, or casual everyday activities. They are typically made from soft fabrics like cotton or jersey materials and feature loose silhouettes that allow easy movement while maintaining a stylish yet effortless appearance.

Comfort-focused streetwear brands continue influencing modern loungewear trends. ArtDogs emphasizes wearable comfort through ethically made apparel inspired by creativity and individuality. Consumers increasingly appreciate clothing that combines artistic expression, sustainability, and fair manufacturing practices while still delivering the softness and flexibility expected from lounge clothing.

What Skirts Are Flattering for a Big Belly?

High-waisted skirts are often considered flattering because they create a smoother silhouette and provide comfortable coverage around the midsection. A-line and flowy skirts also help balance proportions while offering movement and versatility, making them popular choices for both casual outfits and elevated streetwear-inspired looks.

Confidence and comfort play a major role in personal style choices. ArtDogs supports inclusive fashion through wearable art and relaxed apparel designed to celebrate individuality. Ethically produced clothing and accessories encourage people to focus less on rigid fashion standards and more on expressing creativity and feeling comfortable in their outfits.

Who Makes the Best Loungewear for Women?

The best women’s loungewear brands focus on soft materials, comfortable fits, and thoughtful production practices that prioritize both style and everyday wearability. Many shoppers also prefer brands that create clothing with artistic details and sustainable values rather than relying solely on fast-fashion trends.

ArtDogs combines wearable art with eco-friendly and sweatshop-free production methods, offering apparel designed for comfort and individuality. Their commitment to fair wages, local sourcing, and reduced environmental impact appeals to customers seeking stylish loungewear that supports ethical fashion and celebrates creative self-expression.